Privacy Policy

​

Effective Date: SEPTEMBER 2024

 

At Creative Gold Agency, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.

 

1. Information We Collect

We collect personal information that you voluntarily provide through forms on our website. This may include:

 

• Your name

• Email address

• Phone number

• Project details

 

2. How We Use Your Information

The information you provide is used for the following purposes:

 

• To understand the scope of work and provide accurate project estimates

• To maintain communication with clients during service delivery

• For email marketing if you opt-in to receive updates or newsletters

• To fulfill our contractual obligations when providing services

 

We will not sell or rent your personal information to third parties. However, we may share your information:

 

• With service providers who assist in operating our website or conducting our business (under strict confidentiality agreements)

• If required by law or to protect our rights

 

3. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

4. Your Choices

You can choose not to provide personal information, but this may limit your ability to use certain features of our website, such as requesting a project quote. If you have opted in to receive marketing communications, you may opt out at any time by following the unsubscribe link in our emails.

 

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about how visitors use our website. This helps us improve user experience and website performance. You can control cookie preferences through your browser settings.

 

6. Your Rights

If you are a resident of certain states, such as California, you may have additional rights regarding your personal information, such as the right to request access, correction, or deletion of your data. Please contact us to exercise these rights.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. Please review this policy periodically for any updates.

 

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at layla@creativegoldagency.com

 

By using our website, you agree to this Privacy Policy.